Frequently Asked Questions
Does your property have on-site maintenance?
An item in a resident's unit needs repair. How do they get help?
Call the office or submit a work order through their resident portal.
What happens if a resident is locked out of their apartment?
They call the emergency line and we will let them in.
What maintenance is a resident responsible for? (i.e. changing fire alarm battery/changing lightbulbs/etc.)
We take care of all maintenance down to lightbulbs.
Does your property offer on-site parking?
Is your property parking free or paid?
Is your property pet-friendly?
Do you offer furnished units?
Am I required to purchase renter's insurance?
Is your property smoke-friendly?
How long does it take for an application to be approved?
Within 24 hours.
What are my options for paying my rent?
Online or with check or money order in the office.
Which utilities are included in my rent?
Gas, internet/cable, water, sewage, & garbage.